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Getting started with MushMate

Updated on 2026-10-28

For:Musher guideBreeder guideClub guide

The start in four blocks: the account, the kennel (created or joined), the first dog, the web and the phone; joining a kennel by invitation link only works on the web. Illustration.

Create your account: one account, web and phone

An email and a password are enough, for the web and for the phone.

The account creation form: the email (1), the password (2), “Create account” (3) and the terms sentence (4).

  • Web: the sign-in page, “Create account” tab. Creating the account means accepting the Terms of Service and the Privacy Policy.
  • Phone: the sign-in screen offers “No account yet?” then “Create an account”.
  • Confirmation: depending on configuration, an email confirmation may be required. The screen says so, and the link you receive picks up where you left off.

Create your kennel: a name and a focus

With no kennel yet, MushMate offers to create one; you become its owner.

The “Create your kennel” form: the name (1), “You mainly do…” (2) and “Create kennel” (3).

  • Focus: Training, Breeding or Both. It only changes what's shown, nothing is locked in: change it later in Settings.
  • Phone: same principle (name and focus), from the app's launch screen.

Join your team's kennel: invitation and the right address

If the owner invited you, the invitation waits for you on arrival, or opens from a link.

The invitation page: the title “Invitation to join a kennel” (1) and the “Join the kennel” button (2).

  • Invitation already sent to your address: it shows on the start screen with a “Join the kennel” button — no need to dig up the email or the link.
  • Invitation link: sign in (or create an account) with the exact address the invitation was sent to, then confirm. An invitation sent to a different address is refused, with a message explaining why.
  • Role (Owner, Handler, Vet, Viewer or Guide): it decides what you see and change; the owner chose it when inviting you, from Organization.
  • Phone: without a link, an invitation sent to your email address can be joined in the app. The “Create your kennel” screen opens on a “You've been invited” card (the kennel, your role, the expiry date) with a “Join” button, above the form; later, Manage › Organization › “My invitations” shows it while it waits. It needs a connection, and nothing is accepted for you. An invitation link opens in the app when it is installed and up to date: the “Kennel invitation” screen (the kennel and your role when the invitation is addressed to you), then “Join”; signed out, it waits for you to sign in. Otherwise it opens in a browser, and the kennel shows up the next time you open the app with the same account.

Your first dog: a short form, “Later” possible

Right after creating a kennel, MushMate opens the add-a-dog form, on the web and on the phone.

The “Add a dog” form: the name (1), the birth date (2), the baseline weight (3) and “Save” (4), next to “Later”.

  • To start: name, birth date, baseline weight, sex, type and size. The rest (exact breed, coat colour, experience, microchip…) comes later, under “More options” — on the web and on the phone alike (injury history and the “guest dog” status can only be entered on the web).
  • Never required: “Later” leaves the kennel empty; Dogs stays available any time to add one.

One account, two apps

The web and the phone share account and kennel: dogs, plan, outings and team are never duplicated.

The phone's sign-in screen and “Create your kennel” screen. Illustration.

  • Signing in on one with the email and password used on the other finds everything that already exists.
  • Phone: day-to-day training and outings recorded on the trail.
  • Web and phone: managing the team — inviting someone, changing their role — is reserved for the owner; Organization on the web, Manage › Organization › Members on the phone (see Inviting your team).

Going further